✨ New Arrivals Just Dropped!Explore
Returns & Exchanges
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, we want you to love your brew; if there is an issue with your order, please follow the steps below.
1
Contact Support
Email us within 14 days of receipt if you are unsatisfied with your coffee or if the product is damaged.
2
Provide Details
Include your order number and a brief description (or photo) of the issue for our quality control team.
3
Review Process
Our team will review your request within 48 hours to determine eligibility for a replacement or store credit.
4
Resolution
Once approved, we will ship a replacement bag or issue a credit to your account immediately.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing